Users Guide
- JuCoin Wealth Management Product Introduction – Steady Growth, Smart Choice for the Future
- JuCoin Wealth Management Service Agreement
- JU AI Trader FAQ
- What is the difference between Isolated and Cross Margin?
- What is Liquidation?
- How to Make a Perpetual Contract (derivatives) Trade?
- What are Perpetual Contracts (Derivatives)?
- How to register for a JuCoin account?
- Identity Verification
- How to download JuCoin App for Android phones?
- How to download JuCoin App for Iphone?
- Getting a U.S. Apple ID
- How to cancel JuCoin account through APP?
- How to cancel JuCoin account via the website?
- JuCoin Google verification tutorial
- How do I change my cell phone number/email address on the JuCoin website?
- How to change my cell phone number/email on JuCoin App?
- What is the withdrawal limit?
- What are Deposit/Withdrawal Confirmation Numbers?
- Deposit Not Received?
- Deposit Error Summary
- Why has my withdrawal not been credited?
- How can I find the transfer ID (TxID)?
- Checking the status of a transfer on the chain
- What are the types of internet frauds and how to stay vigilant?
- How to secure your JuCoin account?
- My account has been frozen due to risk control, what should I do?
- Troubleshooting Network Issues
- How to retrieve a transfer to the wrong chain?
- The Fiat Transaction Service Agreement